By templates, I don’t mean website design templates. What I am referring to is an archive of saved notes, messages, educational responses to clients/customers support inquiries, etc.
You’ll find that your online remote work venture will run a lot smoother when you can simply copy/paste your best/favorite templated response to send to the next customer/client that asked the same question as a previous one, instead of having to type the message out again from scratch.
Be sure to review all our resources. Don’t skip anything we outlined there. We know it’s a lot of reading, but you’ll be thankful you read it all later.