It’s said that great customer service is more important than any marketing/advertising campaign (hands-down). Why? Because, if you can’t take care of your clients/customers and provide them with the help/solutions they need, they won’t ever do business with you again.
The success of your online remote work venture depends on repeat/referral clients and customers. Always deliver more than you promised.
If you want some helpful tips, I recommend reading a few of the customer service articles written over the years at our online brand management agency.
Be sure to review all our resources. Don’t skip anything we outlined there. We know it’s a lot of reading, but you’ll be thankful you read it all later.